Terms of Service
The agreement between you and The Gardens Between World covering use of this portal, purchases of digital and physical goods, and the rules of fair use — in English first, legalese only where the law insists.
Welcome to the Gardens — the ground rules
By using gardensbetweenworld.com you agree to these terms. They cover browsing, purchasing, gifting and the use of our free assets. If anything here conflicts with your statutory consumer rights under Australian law, your rights win.
These terms are a contract between you and The Gardens Between World Pty Ltd (ABN 47 915 263 804). The game's own EULA, presented by your platform store, governs the software itself — these terms govern the portal and store.
In this document
- Accounts, orders & digital goods
- Acceptable use
- Our responsibilities to you
- Privacy & your data
- Changes & disputes
Terms in four lines
Personal use
Buy for yourself and your household; licences are non-transferable once redeemed.
Be fair
No scraping, no reselling keys, no abuse of support — normal rules for a small shop.
Refunds exist
14-day window on unused digital goods — the refund policy has the detail.
ACL applies
Australian Consumer Law guarantees stand above everything written here.
Accounts, orders & digital goods
No account is required to browse or buy. When you purchase:
- Store codes activate on the platform selected at checkout and are bound by that store's licence terms.
- Digital extras (soundtrack, artbook, wallpapers) are licensed for personal use — you may copy, back up and print them for yourself, but not redistribute them.
- Gift codes are transferable until first redemption and never expire.
- Physical goods ship under the stated delivery terms; risk transfers on delivery, title on payment.
Prices are in Australian dollars and include GST where applicable. We may decline or cancel orders affected by obvious pricing errors — always with a full refund and an apology.
Acceptable use
You agree not to: scrape or bulk-download the portal, attempt to interfere with its operation, use the contact channels for spam or abuse, misrepresent your identity in a way designed to obtain review codes fraudulently, or use purchased assets to create derivative commercial products. Fair editorial use — reviews, essays, streams — is always allowed and never needs permission.
Our responsibilities to you
We warrant that products are as described, that digital extras remain downloadable for a reasonable period (we target 'forever'), and that support is provided by humans within stated timeframes. The portal is provided 'as available' — we aim for 99.9% uptime but schedule maintenance during Australian night hours.
Privacy & your data
Your use of the portal is covered by the Privacy Policy and Cookie Policy, both incorporated here by reference. The short version applies again: minimal collection, nothing sold, deletable on request.
Before you buy
All prices include GST. Digital codes are delivered instantly; physical goods ship within 48 hours.
Questions about a clause? Real answers live behind the contacts page.
Changes & disputes
Terms may be updated — material changes are announced before taking effect and continued use constitutes acceptance. Disputes are governed by the laws of Victoria, Australia; we'd always rather resolve things by email than by tribunal, and consumer-tribunal options remain open to you regardless.
Questions about these terms
Plain-English answers available through the contacts page — if a clause seems to say something unfair, ask us before assuming the worst. It's usually just legalese doing its job badly.
Related documents
- Privacy Policy — how your data is handled
- Legal Notice — who operates this portal
- Terms of Service — the rules of use
- Cookie Policy — every cookie, named
- Refund Policy — your money back, fairly